Sr. No.

Description

Cost (Rs.)

1

PIL Support for Vicidial Predictive Dialing Solutions+ Express License PIL Soft phone / Seats

This includes support on  the following features for 3 months:

ü       Predictive Dialer – Outbound

ü       Inbound

ü       Agent desktop Data Pop up

ü       Monitoring & Voice Logging

ü       Soft Phone on Agent Desktop

ü       Multiparty Conferencing, 3^rd party verification facility & Call Transfer

ü       Web Based provisioning & Administration Tool

ü       Web based Monitoring & CDR and Reporting Tool

    INR/Seat

2

License cost for Codec’s G723/G729

Included

3

No of Seats

4

Server Software, Software Installation & Training.

 INR

5

CST/VAT (As Applicable)

 INR

6

TOTAL

 INR